Privacy Policy

1. Introduction

Medical Education Technologies Group Ltd ("we", "us", or "our") operates the GetThru website and application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

We are committed to protecting your privacy in accordance with the New Zealand Privacy Act 2020 and, where applicable, the Australian Privacy Act 1988 and the EU General Data Protection Regulation (GDPR).

2. Information We Collect

Personal Information

When you register for an account, we may collect:

• Your name
• Email address
• Exam type and exam date
• Payment information (processed securely by our payment provider)

Usage Data

We automatically collect certain information when you use the Service, including:

• Study progress, question responses, and performance statistics
• Device information and browser type
• IP address and approximate location
• Pages visited and features used
• Date, time, and duration of your visits

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Personalise your study experience, including spaced repetition and progress tracking
• Process payments and manage your subscription
• Send you service-related communications, updates, and study reminders
• Respond to your enquiries and provide support
• Analyse usage patterns to improve our content and features
• Detect, prevent, and address technical issues or security breaches

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

• Service providers: third-party companies that assist us in operating the Service (e.g. hosting, payment processing, analytics)
• Legal requirements: if required by law, regulation, or legal process
• Business transfers: in connection with a merger, acquisition, or sale of assets

All third-party service providers are contractually obligated to protect your data and use it only for the purposes for which it was disclosed.

5. Data Storage and Security

Your data is stored on secure servers. We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the Service. If you close your account, we will delete or anonymise your personal data within a reasonable timeframe, unless we are required to retain it for legal or regulatory purposes.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Object to or restrict certain processing of your data
• Request portability of your data
• Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details below.

8. Children's Privacy

The Service is not intended for use by anyone under the age of 16. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us so we can take appropriate action.

9. International Data Transfers

Your information may be transferred to and processed in countries other than New Zealand, including Australia and the United States. Where this occurs, we ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at support@get-thru.co.nz